Posted March 14th 2017

Position Description

This is an exciting opportunity to join the City of Toronto's new Civic Innovation Office. The City is seeking a ProgramManager with strong municipal leadership experience to support the introduction and success of its new Civic Innovation Office, which will help solve public challenges by creating a bridge between City divisions and Toronto?s growing innovation and technology communities.

The Civic Innovation Office will be housed within the CityManager?s Office and apply technology, data analysis and design thinking to develop and test solutions to major challenges faced by city residents. The Office is funded through Bloomberg Philanthropies, which recently selected Toronto as the first Canadian city to join its global network of Innovation Teams, which are collectively addressing pressing urban challenges to help improve the quality of life for local residents.

This is a 2-year opportunity with the potential for an additional 1-year extension.

The Role:

As the Program Manager you will report to the Director of the Civic Innovation Office team, and work with City leadership to identify challenges and deliver solutions developed by outside innovators with an eye to sustainability and integration.

With a record of delivering impact in the public sector and an aptitude for moving people outside their comfort zones to embrace new approaches and mindsets, you will operationalize innovation within City Hall. You will have a proven track record inside municipal government and a deep understanding of data analytics and processes as they relate to municipal governance and procurement.

About You

You have demonstrated versatility and an ability to tackle challenges across a wide spectrum of city issues.

You have public sector experience and a deep understanding of municipal issues in the Toronto context. You?re not afraid of terms like 'systems integration', 'business acquisition', 'operational efficiency improvements', and 'process reengineering'.

You know how to work collaboratively across units and divisions to achieve the best outcomes for the public. You can see how all the pieces fit together in a highly complex organization with a variety of stakeholders and a public mandate. You understand how City Hall works and have proven your ability to use technology, data analysis and design thinking to deliver successful results that have a meaningful, long term impact.

Above all, you believe in city government?s ability to affect positive change and care deeply about Toronto and its residents.


? Operationalizing the newly created Civic Innovation Office, with a focus on internal stakeholders and solution delivery
? Promote and embed a design-based innovation approach to problem solving within City government
? Work productively with City divisions and external innovators to develop creative, ambitious solutions to civic challenges
? Work with City leadership including the City Manager?s Office, Mayor?s Office, Chief Corporate Officer, Chief Information Officer and Director of Purchasing to ensure there are clear and appropriate implementation plans for delivery on all major initiatives
? Ensure end results are of the highest caliber with a clearly articulated scope and quantifiable public benefit
? Manage overall program budget, and ensure spending is managed within approved annual and multi-year budget allocations
? Actively collaborate with the Bloomberg PhilanthropiesProgram and other Innovation Team grantee cities

Additional Information

Salary Range: $108,222 - $127,171 per year

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at To apply online, submit your resume, quoting File #2266853 X, by March 31, 2017.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.

Company Description

Toronto is Canada?s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world?s most livable cities, we are a global centre for business, finance, arts and culture, and are proud to be the Host City for the 2017 Invictus Games. Join the award-winning Toronto Public Service as Design Strategist, Civic Innovation Office within our City Manager?s Office. - See more at: